If you need to speak to someone

If you are a participant in the study and feel upset after sharing about your experiences, or if you are just looking for someone to talk to about your experiences in care, there are many services you can contact for help.

If you are very upset and need help straight away there are freecall crisis support lines listed below with people available to talk to you on the phone or chat with you online.

If you or someone else is unsafe or anyone’s life is in danger call 000.

Services

The services below can talk to you about any issues you are having trouble with and tell you where there is other help available.

Kids Help Line

What they do: Free and confidential counselling via telephone, web, and email.

Available 24/7? Yes

Contact: Freecall 1800 55 1800; http://www.kidshelpline.com.au

Cost: Mobile phone charges may apply when calling 1800 number.

Lifeline

What is it: Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Available 24/7? Yes

Contact: 13 11 14; https://www.lifeline.org.au/

Cost: Mobile phone charges may apply.

eHeadspace

What they do: A free and confidential telephone and online service for young people aged 12-25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation.

Available 24/7? No.

Contact:         Freecall: 1800 650 890 9 am – 1 am (AEST), 7 days a week; https://www.eheadspace.org.au/

Cost: Mobile phone charges may apply when calling 1800 number.

Youth Beyond Blue

What they do: Help when going through tough times or feeling affected by stress, anxiety or feeling down.

Available 24/7? Phone – yes; Online chat is open from 3pm – 12am

Contact: 1300 22 4636; https://www.youthbeyondblue.com/

Cost: Mobile phone charges may apply.

1800 RESPECT

What they do: A national sexual assault, family and domestic violence counselling line for anyone who has experienced-or are at risk of-physical or sexual violence.

Available 24/7? Yes

Contact: Freecall: 1800 RESPECT (1800 737 732); https://www.1800respect.org.au/

Cost: Mobile phone charges may apply when calling 1800 number.

Direct Line

What they do: Free and confidential counselling, information and referral for alcohol and drug-related matters.

Available 24/7? Yes

Contact: Freecall: 1800 88 236; http://directline.org.au/

Cost: Mobile phone charges may apply when calling 1800 number.

Family Planning Victoria

What they do: FPV clinics offer the convenient option of appointments or a drop in service where expert staff can assist with a wide range of reproductive and sexual health services in a confidential setting.

Available 24/7? Clinics open Mon-Fri 11am-6pm

Contact: Freecall 1800 013 952; http://www.fpv.org.au/our-reproductive-and-sexual-health-clinics

Cost: Mobile phone charges may apply when calling 1800 number.

Frontyard Youth Services

What they do: If you are a young person aged 12 to 25 years who is experiencing homelessness, is at risk of homelessness, is disengaged or requiring support, Frontyard can support you to make decisions about your future.

Available 24/7? Monday–Friday, 9am–8pm and Saturday & Sundays, 10am–6pm

Contact: 03 9611 2411 or Freecall 1800 800 531

Cost: Mobile phone charges may apply when calling 1800 number.